Consoles & Peripherals
24 Jun 2016 07:31 PM
Dead-Sync
By: Dead-Sync (Support MVP)

icon_email Send Message

[INFO] PlayStation System Software

75 replies

While you can download and install System Software updates via PlayStation consoles themselves, you may need to manually install the System Software in the case of new hardware installation (such as installing a new Hard Drive) or to troubleshoot another problem.

The information and links below review the various ways in which you can update or install system software for your PlayStation device.

 

PlayStation 4

PS4 System Software can be updated by:

  • Using the system's network update feature
  • Using a disc that contains update data
  • Using a computer with a flash drive - Note that the PS4 has two different System Software installation files when updating using a flash drive:
    • One is an update file for updating a system with an existing and working system OS.
    • The other is a new install file for systems with a system OS (new HDD), or when a fresh install is needed for troubleshooting purposes. 

PlayStation 3

PS3 System Software can be updated by:

  • Using the system's network update feature
  • A disc that contains update data
  • A computer with a flash drive

PlayStation Vita / PlayStation TV

PS VITA System Software can be updated by:

  • Using the system's network update feature
  • Connecting to a PS3 system
  • Conneting to a computer and using the Content Manager Assistant software for PC/Mac
  • Using a PS VITA card that contains an update file

PS TV System Software can be updated by:

  • The system's network update feature
  • Using a computer with a flash drive
  • Using a PS VITA card that contains an update file

PlayStation Portable (PSP)

PSP System Software can be updated by:

  • The system's network update feature
  • Using a PC (via USB cable or Memory Stick media)
  • A UMD containing update date
     

Troubleshooting

  1. Ensure that you save the update file to the USB drive folder directory specifically listed on the instructions page.
  2. Ensure that the USB drive is in a FAT32 format. If your USB drive is in a different format, you may need to reformat your drive to FAT32 with a computer. (Note: Reformatting a drive will erase any content currently on it)
  3. If your console is still not recognizing the update file, try using a computer to remove the .PUP extension from the filename. In some cases, users have reported this resolving the problem.
  4. If your console is recognizing the file but the installation process fails repeatedly, your internal system storage drive may be corrupted. Try reformatting the internal system storage drive using a computer, or replace it with a new drive.
  5. Still having trouble? Ask the community on the PlayStation Support Forums or contact support via Live Chat. Be sure to be as descriptive as possible of the problem you are experiencing.

Additional Notes

  • Prior to updating your system software (via any method) it is reccommended you back-up any important save data. Since system software updates make alterations to the firmware of your console, any interruptions during the update (ex. power outage) can result in corruption of the system's firmware, which may require initilization of the console and loss of data.
  • Some system software updates are required for continued use of network features. You will be notified if a specific update is required.
  • Please note this topic thread is not monitored for support requests. If you need further support, please create a new topic in the Consoles & Peripherals support section, or contact support via Live Chat.

  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation Vita / PlayStation TV

    New Version: 3.61

    Release Date: 8/8/2016

    Release Notes:

     

    This system software update improves system performance.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    2
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.00

    Release Date: 9/13/2016

    Release Notes:

     

    • The following system screens have been redesigned for improved usability: 
      • [What's New]
      • Content info screens
      • The Share menu
      •  (Library)
      • Player profiles
    • A new Quick Menu gives you easy access to various features.
      • Create a party for players who are gaming with you, or send messages to them.
      • View trophies for the game you are currently playing.
      • Check if your Friends are online.
      • Start Share Play, or start a broadcast of your gameplay.
      • Control music playback.

    You can also customize the Quick Menu by choosing the items that will appear.  Just select [Customize] from the Quick Menu.

    • You can now choose a cover image for your profile. On the profile screen, select   (Options) > [Change Cover Image].
    • You can now create folders to arrange your games and applications. On the home screen, focus on a game or application, press the OPTIONS button, and then select [Add to Folder].
    • You can now transfer all your games, saved data, captures, and settings from one PS4™ system to another. This is useful if you're replacing your PS4™ system with a new one. Select   (Settings) > [System] > [Transfer Data from Another PS4].
    • In  (Live from PlayStation), you can now let players know you like their screenshots and video clips by adding a comment or by selecting  (Like).
    • The number of messages that can be saved in   (Messages) has increased. Newly added players to your group will now be able to see the group's previous messages.
    • The following features are now available for  (Trophies).
      • You can now see details for hidden trophies. Go to the details screen for a trophy, and then press the  button.
      • You can now view trophies saved on your PS4™ system, even if your system has no network connection.
      • The rarity indicator for trophies has improved functionality. 
    • Privacy settings are now available for each of your individual games. You can hide your activities and trophies on a per-game basis. Select   (Settings) > [PlayStation Network/Account Management] > [Privacy Settings] > [Sharing Your Experience] > [Hidden Games].
    • (Communities) is now displayed on the function screen. The following Community features are also now available:
      • You can now reply to original posts on a Community Wall.
      • You can post screenshots directly to a Community Wall. From the Share menu, select [Screenshot] > [Communities].

    Other new or revised features in version 4.00

    • If you need to enter text while using Remote Play, you can now use the keyboard for the connected computer or device.  
    • The YouTube™, Twitch™, and dailymotion™* apps now support broadcasts in 720p (at 60 fps).
    • A notification message now appears to let you know that your Friend request was accepted.
    • It’s now easier to manage your downloads in   (Notifications).  Items in the list will download in the order displayed.  To start downloading an item immediately, select it, and then select [Download Now].
    • When you report inappropriate content, you can now add a comment about it.

    * Only verified partners can use this feature with dailymotion™.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.01

    Release Date: 10/3/2016

    Release Notes:

     

    • The voice chat feature in parties has been improved for some circumstances.
    • This system software update improves the quality of the system performance.

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.05

    Release Date: 10/25/2016

    Release Notes:

     

    This system software update improves the quality of the system performance.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 3

    New Version: 4.81

    Release Date: 11/1/2016

    Release Notes:

     

    This system software update improves the quality of the system performance.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation Vita / PlayStation TV

    New Version: 3.63

    Release Date: 11/1/2016

    Release Notes:

     

    This system software update improves the quality of the system performance.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.06

    Release Date: 11/17/2016

    Release Notes:

     

    This system software update improves the quality of the system performance.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.07

    Release Date: 12/8/2016

    Release Notes:

     

    This system software update improves the quality of the system performance.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.50

    Release Date: 3/9/2017

    Release Notes:

     

    • You can now use a USB 3.0 storage device to install applications, or move applications from your PS4™ system storage. Use a USB storage device that meets the following conditions.
      • External hard disk drive
      • USB 3.0 or later
      • 250 GB minimum, 8 TB maximum capacity

    Select (Settings) > [Devices] > [USB Storage Devices], select the connected USB storage device, and then format it for use as extended storage.

    * There is no guarantee that all USB storage devices are compatible with your system.

    • The quick menu is now more user friendly. Party features, such as creating and joining parties, are even easier to access from the quick menu.
    • (Notifications) has been redesigned. All notifications now appear in a single list.
    • When using Remote Play on a Windows® PC, Mac, Xperia™ Smartphone, or Xperia™ Tablet, you can now use your device's microphone for voice chat in games or in parties.
    • You can now use screenshots to customize the background of your home screen and function screen. Select (Settings) > [Themes] > [Select Theme] > [Custom].
    • You can now post screenshots directly to activities, such as those shown in [What's New]. Press the SHARE button, select [Screenshot], and then select [Activities] as the upload destination. Also, you can now tag games and fellow players.
    • You can now post animated GIFs to activities and social applications.
    • Your status is now visible as (Mobile) when you sign in to an application such as (PlayStation®App), even when you are away from your PS4™ system. This means you are available to communicate with Friends.
    • You can now make a party public or private even after the party has been created. Select (Party) > [Party Settings] > [Party Privacy].
    • PlayStation®VR now supports Blu-ray 3D™ content.

    Other new or revised features in version 4.50

    • The PS4™ system you use to sign in to PlayStation™Network for the first time is now automatically activated as your primary PS4™ system.
    • As a parent or guardian, you can now easily create sub accounts for your children when creating your master account.
    • You can now upload or download saved data right from the home screen. Highlight a game, press the OPTIONS button, and then select [Upload/Download Saved Data].
    • You now have the option to share screenshots on PlayStation Network. When sharing, you can also adjust privacy settings.
    • You can now launch (SHAREfactory) right from (Capture Gallery). Press the OPTIONS button while viewing (Capture Gallery), and then select [Edit in SHAREfactory].
    • You can now change the color of your profile screen to match the cover image. On your profile screen, select (Options) > [Change Cover Image] > [Change Background Color].
    • When reporting inappropriate content, you can now preview your report before sending.
    • The design of (PS4 Remote Play) for Xperia™ has been updated.
    • When you receive a party invitation in (Messages) or (PS Messages), you can respond with a quick reply.
    • Your profile screen cover image on your PS4™ system is now displayed in (PS Messages).
    • Cinematic mode image quality on PlayStation®VR has been improved.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.55

    Release Date: 4/11/2017

    Release Notes:

     

    System software stability during use of some features has been improved.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation Vita / PlayStation TV

    New Version: 3.65

    Release Date: 4/18/2017

    Release Notes:

     

    System software stability during use of some features has been improved.

     

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4

    New Version: 4.70

    Release Date: 5/30/2017

    Release Notes:

     

    • In tournaments, you can now view match results for each player.
    • This system software update improves system performance.

    =====

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4
    New Version: 4.71
    Release Date: 6/22/2017

    Release Notes:

    • This system software update improves system performance.

     

    ==========

     

    Copy the link below to learn more how to update your system software:
    https://www.playstation.com/en-us/support/system-updates/ps4/

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4
    New Version: 4.72
    Release Date: 7/11//2017

    Release Notes:

    • This system software update improves system performance.

     

    ==========

     

    Copy the link below to learn more how to update your system software:
    https://www.playstation.com/en-us/support/system-updates/ps4/

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4
    New Version: 4.73
    Release Date: 8/2/2017

    Release Notes:

    • Improves the quality of the system performance

     

    ==========

     

    Copy the link below to learn more how to update your system software:
    https://www.playstation.com/en-us/support/system-updates/ps4/

    0
  • Um excuse me is there an option to see if someone reported me
    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4
    New Version: 4.74
    Release Date: 9/14/2017

    Release Notes:

    • This system software update improves system performance.

     

    ==========

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4
    New Version: 5.00
    Release Date: 10/3/2017

    Release Notes:

     

    Main features in system software update 5.00

    • You can now add users of your PS4™ system as family members. This makes it easy to manage your child's account information and to restrict PS4™ system features. To add family members, select  (Settings) > [Parental Controls/Family Management].
      • As the family manager, you can set up your family users with roles of Parent/Guardian, adult, and child.
      • Multiple adults can be in your family. The family manager can assign the role of Parent/Guardian to other adults in the family.
      • The family manager and family members who have the role of Parent/Guardian on the PS4™ system can adjust parental controls for the children in your family. Adults who are not a Parent/Guardian cannot set parental controls for children.
      • The family manager and Parent/Guardians can configure parental control settings for each child separately. Using parental controls, you can restrict use of online features and communication with other players, set restrictions for games, restrict use of the Internet browser, and set spending limits for PlayStation™Store.
      • The family manager and Parent/Guardians can configure parental controls anytime from a PC or smartphone.
      • Up to seven family members (including you) can be in your family and use online features.
    • You can now follow anyone, not just verified accounts. Select  (Follow) on a person's profile screen, and their activities and broadcasts will appear in [What's New]. You automatically follow your Friends, but you have the option to unfollow them.
      • Recommendations for who to follow are now offered based on the games you play. Select  (Friends) >  (Follow).
      • You can now choose who can follow you and who can see your follow list. select  (Settings) > [Account Management] > [Privacy Settings], and then configure each setting.
    • (Custom Lists) has been added to  (Friends). Create custom lists to easily organize your Friends and choose players to send messages or game invitations to.
    • For certain broadcasts,  (Communities) now appears on the  (Live from PlayStation) viewing screen. To access the broadcaster's community, select  (Communities).
    • You can now view  (Notifications) on the quick menu.
    • The following languages have been added as system languages. Czech, Indonesian, Hungarian, Romanian, Vietnamese, Greek, Thai.
    • When broadcasting PlayStation®VR gameplay, you can now see spectator comments on your VR headset screen.

    Other new or revised features in version 5.00

    • For  (Messages), screen layout has been improved, and the following features have been added.
      • You can now receive music that has been shared with you as a message. Select the message to play the music.
      • Messages containing a URL now display a preview.
    • The following features have been added to the quick menu.
      • You can now select [Leave This Party] to leave a party.
      • You can now see albums and playlists for songs playing in Spotify®.
      • A clock has been added.
    • The following features have been added to  (Settings) > [Notifications].
      • You can now disable pop-up notifications during video playback.
      • You can now choose the color of pop-up notifications.
      • You can now choose to show or hide message details in notifications.
    • You can now choose to broadcast in 1080p (60 fps) when using Twitch on your PlayStation®4 Pro console.
    • You can now enjoy Blu-ray Disc™ and DVD content in virtual surround sound when you connect headphones to PlayStation®VR.

     

    ==========

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Does anybody know something about SU-30680-7 error ?

    I cannot update my PS4. Last working firmware is 4.07. Noway to let it works with any other updates.

    Using same USB, if I install 4.07 setup goes well. With any other new versions I received the error above.

    Thanks for any help.

    0
  • How about giving us the ability to downgrade back to a stable OS? 5.0 sucks really bad. Slows down my system. And now, newest gripe, it is saying I am offline when it says I am online!? There is a red X next to my profile name and it does indeed say I am online. Sony needs some competent software writers. This update absolutely sucks.
    0
  • How can I play 2 players on nba2k18 my park on  thr same console? Stap by step if it's possible.

     

     

    0
  • Dose anyone know when Sony is going to release a fix for the error code 8018809A8
    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 4
    New Version: 5.01
    Release Date: 10/24/2017

    Release Notes:

     

    This system software update improves system performance.

     

    ==========

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • Dead-Sync (Support MVP)

    icon_email Send Message

    System Software Update Notice

     

    System: PlayStation 3
    New Version: 4.82
    Release Date: 11/14/2017

    Release Notes:

     

    This system software update improves the quality of the system performance.

     

    ==========

     

    See the System Software Hub for instructions on how to update or install your PlayStation system software.

    0
  • ZZ9806

    icon_email Send Message

    The full install is only the update, not the complete software.  This is stupid and a new ps4 alot of money and BS
    1
3 pages