Consoles & Peripherals
26 Mar 2016 08:02 AM
SWhit619
By: SWhit619

icon_email Send Message

Can't host share play

10 replies

I've tried everything.  I'm so frustrated.  First let me tell you that everything else works.  I can play online against people.  I can sign in to PSN.  I have PS Plus.  PS Store works.  I can browse the internet from my PS4.  I can even join someone else's share play session.  But I cannot HOST one.  At first I thought it was a router issue and that I had to use a static IP address and forward certain ports.  Tried it and same result (I can do everything except host share play sessions).  So then I just decided to hook my modem directly to my PS4.  Still the same thing.  Below is a screenshot of my speed test.  Note: it says NAT type 1 because I went straight from the modem to the PS4 and not through a router for this test.  Before through my router, I was getting speeds of 30 download and 10 upload and NAT type 2.  I also tried changing my PS4 resolution to 480p to host and still no luck.  I also put the share play visuals and framerate to Standard.  Any other suggestions?IMG_20160325_230307.jpg

  • And I just wanted to add that when people try to connect to me, it says that I have a slow connection.  But I am able to join others with slower connection than mine.  That's why I thought lowering my resolution and visuals would work, but it didn't. 

    0
  • ZzLuLz

    icon_email Send Message

    Idk it could have something to do with your ISP(Internet Service Provider).

    0
  • ctfw529 (Support MVP)

    icon_email Send Message

    Try using googles DNS or openDNSs numbers in the DNS section of the console network settings. The numbers are easily found through Google as well as changing them in the settings.
    0
  • Thanks for the suggestions.  I tried Google's DNS but still no luck hosting.  Called my ISP and they haven't gotten other reports of share play hosting not working.  I'll keep trying things.

    0
  • ThaElc

    icon_email Send Message

    Hey man I have the exact same issue. Did you manage to solve this somehow?
    0
  •  

    You do have the speeds to Host one. No doubt about that.

     

    I do want to say that this is a common issue with some users... I have seen this on reddit before with people 4x better of a connection than yours and just never works for them. Now for me it's worked only 50% of the time. It really must be a software or at least server issue with SCE.

     

    But I do want to ask some questions...

     

    Is the game you wanting to share also in his or her store? As in... are you both using North America accounts?

    Is Parental Control on for the person(s) you trying to share with? Or maybe you? This can restrict them using the service.

    Also if the user put a certain age that makes him "underage" and the game is for a higher age than no, it will not work.

    0
  • ThaElc

    icon_email Send Message

    As for me, I never had a problem hosting share play since I got my faster Internet (125/12 Mb). It seems to me, that this is connected to the release of the Firmware 4.00/4.01. The only thing I don't understand is, why my friend, who has the same Internet provider has no problem hosting share play.

    Interestingly enough, remote play seems to be having the same problem in my ps4. Pre 4.00, I was able to connect via remote play with my Vita over the Internet from work, using my IPhones personal Hotspot. Not anymore....

    What is going on?

     

    UPDATE:

     

    alright, now at least I got remote play over the Internet to work again! (which also was an issue for me)

    I believe that the two are connected though...

     

    What I did was manually change the DNS to the ones from OpenDNS:

     

    208.67.222.222

    208.67.220.220

     

    Then I took my PS Vita connected to my local network (Router) while my ps4 had a wired connection to my modem.

    No more "Internet connection to low" message, it just connected.

     

    I will test share play within the next few days! 

     

    UPDATE 2:

     

    Nevermind, both remote play & share play are still broken. I accidentally had direct connection between ps vita and ps4 enabled.

     

    I'm pretty sure at this point that either Sony or my isp is at fault here.

    0
  • ZaiNe90

    icon_email Send Message

    Hello,

    I have the identical problem hosting on share play. Have you found a solution yet?
    0
  • Nunalho

    icon_email Send Message

    Hello,
    I have the same problem since last year, shareplay is just broken for me and I am lacking a fix.

    Seems that there is no solution, and I used to host it before some update from Sony.
    I use ps4 pro.
    0
  • cusman

    icon_email Send Message

    I believe the issue for me not being able to host SharePlay has to do with my US Region ISP being AT&T. From my research, I think AT&T is using the same port (3479) for their Remote Assistance functionality that PSN uses to host SharePlay. I believe my AT&T connection is blocking the use of 3479 for anything other than them being able to remotely manage their router.

    PSN is unofficially registered to use the following

    If your ISP or Router is blocking these, certain functions just don't work properly

    This page has all the TCP / UDP ports the PS4 may use for PSN features: http://manuals.playstation.net/document/en/ps4/settings/nw_test.html

    0