Consoles & Peripherals
16 May 2014 10:09 PM
GT0825
By: GT0825

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FIXED PS4 won't connect to internet

435 replies

CE-33986-9 a.k,a endless proxy loop

Couldnt connect for 4 days, tried initializing system nothing worked, it wouldnt connect to my internet, finally stumbled across this on the HULU website (ridiculous that it wasn't anywhere to be found on playstation forums) follwed the instructions below and it worked immediately, good luck! -GT0825

 

  1. From the PS4 Menu (XMB), scroll right to Settings > Network > Set Up Internet Connection > Select either Wi-Fi or LAN cable (Wired)
    • Wi-Fi: Custom > Select Network > Enter Password (automatically saved if you are already using this network) > IP Address Settings (automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
    • LAN (Wired): Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
  2. From there, enter the Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"
  3. Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection

 

   *If the above DNS server does not resolve the issue, try the following server instead:  

   Primary DNS: 208.67.222.222

   Secondary DNS: 208.67.220.220

 

 

 

 

  • OMG. THANK YOU. FINALLY.

     

    This definitely worked. thank you so much.

    0
  • I remember when I first got the wii u and had to use the dns trick to get it to connect
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  • Bro, you DA man! That info worked! Thanks a lot. Much love from dallas, tx!
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  • AMV2007

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    Is it sad that reading your 2 minute explanation is what solved something that both Time Warner AND PSN could not???? THANK YOU!!! Here I come Eorzea!!!

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  • Bravo man! Thank you very much for this info. Now I can finally transfer my Diablo 3 saves from my PS3 to the PS4 edition. Thanks again man!

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  • Bravo. This should be spread around to clueless tech support people.

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  • you're the best dude. :smileylol:

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  • I just brought my PS4 2 days ago  when I am finished setting up trying to connect my psn acct. said that I need to update first my software, so I update after updating now I can not connect to PSN only says PLEASE WAIT WITH A CIRCLE GO AROUND ON IT.

     

    deffenittely is not my conncetion problem because i can connect to my ps3 and ps vita.

     

    after i try this dsn untill now I CAN NOT CONNECT MY PS4 TO PSN.

     

     

    please help me.

     

     

    thanks

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  • did you figure it out? mine is doing the same thing

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  • Thank you soooo much
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  • Foeplay

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    Weird. After I switched my router to B G N mode, this issue began occurring. It connects to WiFi, but fails the Internet connection test. Anyhow, this fixed it! Glad you posted this. Thanks!
    0
  • Thanks a lot man!!!
    1
  • glcox

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    Nice one dude. I'm from the uk. This worked immediately for me.
    Thank you
    0
  • THANK YOU SO MUCH

    I was gonna cry but then i found this, it really helped.

    thanks again....

    0
  • Revixus

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    YES!!! TYVM!

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  • This definitely helped...thanks a lot!!! I was getting very frustrated.....thank you very much....
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  • Thank you so much dude!!!

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  • This didn't work for me :(
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  • Okay. When I do this, all it says is "Could not connect to PSN within time limit." SOMEONE HELP!!! I NEED TO FIX THIS ASAP!!!!!!!
    1
  • You totally saved my day. I had looked through countless forums for both my iPhone 4s and my PS4 having issues, and your solution about manually entering the DNS fixed it for both my iphone and ps4. Thanks a lot! For those googling this page, I have a Linksys EA3500 wireless router. I was literally about to bring it back to the store. Thanks again!
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  • Mine is so this is almost a week now
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  • So, we bought a new router the other day and hooked it up and the internet works flawlessly but i tried to set up my internet like this and it still keeps saying on the connections test the internet connection failed, please help
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  • Thank you so much GTO825!!! This worked perfectly!!!
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  • Please help I have the Same problem ^^^
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  • this definitely work you a BOSS

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