PlayStation Network Support
28 Mar 2019 03:24 PM
RJGua10
By: RJGua10

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My sisters son bought something on my account

3 replies

On my account there was a purchase to a mx vs atv online in the PlayStation Store. My (step)nephew bought a game on online which i already had the disc for. is there any way i can get those funds back please. It was all of my PS Cards from christmas down the drain!

  • vfr_800_rider (Support MVP)

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    You should never allow anyone else use your PSN account unsupervised.  You could easily have set up a guest account, or required a password at checkout.  In general all digital purchases are final, but you are free to ask Customer Service for further help.  Try the "Contact Us" link at the bottom of any forum page.
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  • There are several security options that could of been enabled to easily prevent the unauthorized purchase.

     

    If I were the customer rep taking your call and listening to your story. I would simply ask why none of those sercurity safeguards were in place?

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  • And I would ask why you allowed someone else to use your account.
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