Games & Services
14 Feb 2020 10:04 AM
Sergent_Rs79
By: Sergent_Rs79

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ello i want a refund and dont know what to do

2 replies

i need help 

  • vfr_800_rider (Support MVP)

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    Refunds are only granted under certain circumstances - you cannot have started the download of your purchase, for example.  The purchase must have been within the last 14 days.  Ingame currency is not refundable.  Subscription renewals are not refundable.

     

    Contact Customer Service for further assistance.

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  • Be sure to record the information for Sony customer service.

     

    Chat Availability

    Sunday - Saturday 8AM - 8PM Pacific Time

     

    Pho-ne Support

    1-800-345-SONY (7669)

    Monday - Friday, 9AM - 6PM, Pacific Time

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