PlayStation™Now
15 Jul 2019 07:10 PM
Gusterrhoid
By: Gusterrhoid

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All PS Now game saves have vanished

9 replies

I’ve been playing Fallout New Vegas on PS Now for a few weeks now. Last night it froze, and when I relaunched the game all of my saves (including saves for other PS Now PS3 games) are gone. I’ve tried logging in a few times since but it has not fixed itself.

 

How can I fix this to get my saves back?

 

  • I had the exact same issue! This is absolute nonsense this would happen. 
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  • Yeah, serves me right for not backing up my saves to online storage I guess. I'm a fairly new subscriber and I didn't know this was something that could happen. I hope it's fixable; I really don't see the point in continuing to use a service if it's unreliable!

    PS3 and PS4 can both auto-backup game saves automatically. It would be cool if PS Now could do something similar.

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  • IS there anyone from support who can help us???
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  • KaijuKick (PlayStation Support)

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    I can take a look at this issue. 

    Gusterrhoid

    warmckeever

    What date did you experience this issue?

    What games have you lost save data?

     

    I'll update here when I have more info.

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  • The issue began on July 14 at approximately 5pm Pacific (I can't remember for certain, but I'm pretty sure it was late afternoon). Fallout New Vegas is the only game that had saves I care about. I think there were also saves for Star Wars: The Force Unleashed, inFamous and Braid but I'm not concerned with them.
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  • Monday July 15th at around 1pm MST for fallout NV

    prior to that my last manual save was 1amMST on same date 

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  • KaijuKick (PlayStation Support)

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    Ok I did a restore for Fallout New Vegas.  Please check the game again and let me know if it helped.
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  • It’s working great now! Thank you for your assistance. 
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  • Same with me I was in a middle of a quest until I got a black screen, then my game crashed i restarted the ps now and all my saves are gone.
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