PlayStation™Now
24 Sep 2018 05:23 AM
ItzSnikierNINJA
By: ItzSnikierNINJA

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Downloads are only available to the primary PS now subscriber.

3 replies

I'm trying to test out the download feature on ps now but I don't see a download button on the account, That I have ps now on, but there is a download button on my secon account that doesn't have PS Now active that's where this message comes up when trying to click the download button "Downloads are only available to the primary PS now subscriber. Switch to the primary subscriber's account to download."

im using the 7 day trial if that has something to do with it, btw I tried reseting my PS4, setting ps now account as primary. No big deal if there's no solution just wanted to put this out there for anyone that's having the same issue.

  • gkpama00 (Support MVP)

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    Trial subscriptions work the same as paid subscriptions.  PlayStation Now subscriptions cannot be shared. Only the PSN account that purchased the PlayStation Now subscription is considered to be a subscriber. On Windows PCs, only the PSN account that purchased the subscription can stream games. On the PS4, other users can stream only the games that the PlayStation Now subscriber has previously streamed, and only if the subscriber has activated the PS4 as its primary PS4 console. The same is true for downloading PS4 games using PlayStation Now.  Only the PSN account that purchased the PlayStation Now subscription can download games, but if that account has activated the console, then other users can play the game after it is downloaded. That feature is largely a side-effect of how game downloads always worked on the PS4. 
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  • I understand but the problem here is that there is no download button on my account with the PS Now subscription, only the stream button which is why I'm here asking if it's because it's a trial version, or because it just hasn't released yet on USA. I don't know how to attach a picture but I would if I could to show you.
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  • How do you switch to the primary Ps Now sibscriber account. Any help?
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