PlayStation™Now
25 Oct 2017 12:33 PM
Hard_Koar
By: Hard_Koar

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Language on Ps Now.

6 replies

I am an american stationed in Germany, all games are in German, I do not speak German. I need an option to switch the games in English.

There is no reason for me to keep my subscription running if I cannot read/understand what is going on.

If no one here can help me , please direct me to an email/support/anything. I like PSNow and i'd gladly pay 20$ for a sub, but in ENGLISH.

It baffles me that in 2017 such an advanced streaming system fails to deliver the basics achieved in 1990's gaming technology.

  • Lightning_Slap (PlayStation Support)

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    Two questions;

     

    1) Are you using a US account set to English? Or is it a German account so you can access the European store?

     

    2) Is the PC you are using set to German or English? Meaning the locale system settings for Windows.

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  • kisuma1 (Support MVP)

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    Hey LS,

     

    They have a German based account which would explain the language issue.

     

    https://psnprofiles.com/Hard_Koar

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  • I have a German account that way I am allowed to use my credit cards, I have tried setting up an American account but without gathering an illegal/fake address or credit card I cannot even sign up.

    My Pc language is set to English, on the PSnow account it says ''German'' and its completely greyed out, I cannot change it in any way. Hence why I was hoping to get some customer support to either :

    1) Have my account set to English.

    2) Allow me to pay with my credit card and have a US / UK based account.

    3) Update the service to 2017 and allow the users to choose whichever language they desire.

     

    Thanks for the help.

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  • Lightning_Slap (PlayStation Support)

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    Currently there is nothing that can be done in PS Now to adjust your game's language. If you were on PS4, then you could alter the system language and the game stream would acknowledge it. But on PC, it purely relies on the account itself to pull the appropriate language.

    I don't think they can change anything, but you can contact PSN support to see if anything can be done to alter the region/language of the account.

    Sorry for the inconvenience (since you might not have easy access to a PS4).

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  • It's a shame, but I guess I will just stop my subscription until they fix this issue.

     

    Thank you for your help.

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  • ZergD_

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    !!! Is this still impossible ? o O

     

    As a french dude i'd like my games to be in English ?

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