24 Jan 2020 01:12 PM
By: captain_reverb

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Rented a movie, refuses to play, tried to request a refund, chat dies

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What a complete joke.  Tried to rent and watch a movie, get charged for it, then it refuses to play.  Tried to request a refund and the chat magically crashes right before it will let me talk to an agent.  No surprise that they basically have no system in place to request a refund.  Total scam.