09 Feb 2020 04:23 PM
By: NISHman_TK

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Amazon Prime, HBO Go, Disney+ not working - Netflix works fine

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I am having trouble using the Amazon Prime, HBO Go, and Disney+ apps. The apps either don't work/connect at all or a few minutes into streaming a program, it loses connection. I have not had any issues using the Netflix app, so it doesn't seem like it's an issue with my internet connection.

I have tried unistalling the apps and reinstalling them, and that hasn't solved the problem.

Some additional information - I am using a PS4 Pro. I just ran a internet speed test, and I had 34.5 Mbps download and 7.6 Mbps upload.

Has anyone else had a similar issue? Any help is appreciated.