14 Aug 2019 06:41 AM
By: tangoToniy

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Cannot play movie after rental period started

1 replies


I'm a Canadian user currently living in Europe and I rented a movie on the PS Video Store but once I hit play the film doesn't start. Instead I get a network error message or content not available message.

I suppose this is happening because my account is Canadian but I'm currently in Europe. However if the content is not available in my location I then shouldn't be displayed on the store for me or at least I shouldn't be allowed to purchase it.

I believe I'm entitled to a refund.

Thank you,



  • Hello. I have the same problem. I used a $20 PSN Card to purchase Avengers: Endgame, however it only displays the title and then says “Network error” However my wi-fi is fine with every other game. I would like to request a full refund of my card because i fell i have been ripped off my money. Thanks fot reading