PlayStation®VR
24 Jan 2019 03:02 AM
shadowclone135
By: shadowclone135

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VR Lens Scratched

9 replies

Has anyone else scratched their lens with their glasses? I've been playing with my glasses on and I notice I have a scratch on my lens. Does anyone know what I can do about the scratch?

  • i am also looking for a sollution, friends scratched my VR with their glasses
    1
  • RavageX

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    In the same boat. Play very physical VR games like BoxVR which involve a lot of moving and both glasses and the VR have scratches...
    1
  • nofilla

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    Same here
    0
  • I don't wear glasses but my 12 year old daughter does. I let her play beat Saber once and now my lenzes are scrathed :(
    Not cool Sony! I ussaly play games on my Xbox one and only keep my PS4 for VR games but now with my lenzes messed up, it's difficuilt to keep using my VR. Make the lenzes glass or at least give us that option to insall them!

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  • kisuma1 (Support MVP)

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    So it's Sony's fault that you didn't adjust the headset for her so her glasses didn't make contact with the VR len? You didn't ask her if the headset fit or not?
    1
  • This is Sony's fault 100%. I will be contacting them. I know this is a dated thread, but I will bring an update once I have one.

    Sony messed with the wrong guy. I don't play. I dropped out of the 3rd grade because of recess. I don't play.

    0
  • @anber500: You are the owner of the product and you have the control to protect the product from potential harm/damage. It is up to you, the operator, to manage your products and thus reveals that you should not slide fault to Sony. 
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  • I am super careful with my VR... but it still got scratched with my glasses I gues... I called Sony and they told me I'd have to pay 114$CAD to get it fixed. I'm very disappointed, having already paid 350$ for it... They should mention on the User's Manual that it is better to use the VR without wearing glasses...
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  • Same here. I was careful and followed directions.
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