PlayStation®VR
04 Jan 2020 10:21 PM
Hmmxx04
By: Hmmxx04

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Move Motion Controller Defective?

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One of our move controllers is most likely defective.  While playing games, we'll just suddenly lose a hand.  It's not even that it's shutting off or disconnecting, cause we can still get glimpses of it, off in the distance in some random spot, while we are frantically swinging our arms around to try and get it back.  Turning the controller off, then on again, seems to fix the problem, but this is happening CONSTANTLY, and makes playing anything extremely frustrating.  I went to the "Fix & Replace" section of the the Playstation site, and there is no option that I can see where I can report about the Move Controllers, despite that there IS a one year warranty on them.