PlayStation™Vue Support
13 May 2019 09:52 PM
Helen-22z
By: Helen-22z

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Losing audio after commercial

8 replies

Losing audio when commercial is over. I run PSVue on Roku. Has been happening for last week or so after update. Generally I’m on MSNBC or other channels. It fixes when I exit from PSvue and re start the program. It happens daily axnd repeatedly after a commercial. Very aggravating.  Video is not affected, just audio 

  • The_Tech_T-REX (PlayStation Support)

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    Here to help! We have sent ​you a Private Message with further instructions. We look forward to hearing from you!
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  • My psvue on Roku encounters exactly the same problem off and on for some months now: loss of sound after commercials, only on live channel streaming. Problem clears when momentarily press rewind/forward buttons. Help! Thanks.

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  • My psvue on Roku encounters exactly the same problem off and on for some months now: loss of sound after commercials, only on live channel streaming. Problem clears when momentarily press rewind/forward buttons. Help! Thanks.

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  • midurb

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    I to keep lossing sound on playston vue.  Switch channels and it comes back. Need help
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  • The_Tech_T-REX (PlayStation Support)

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    Here to help! We have sent ​you a Private Message with further instructions. We look forward to hearing from you!

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  • This is happening to us too. I've usually had to go completely out of PSVue, but I'll try the other options
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  • Hello there! We have sent you a private message with further instructions. We look forward to hearing from you! 
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  • Same here. Please send me the PM on how to fix!!
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